Privacy Policy

1. Introduction

Welcome to Phoenix Capital Research. We are a SEBI-registered research analyst entity committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website [www.pheonixcapitalresearch.com]. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

1. Personal Information: Name, email address, phone number, billing details, and other contact information when you register or subscribe to our services.
2. Financial Information: Payment details, transaction history, and related financial data for service purchases.
3. Technical Information: IP address, browser type, device information, and usage data through cookies and analytics tools.
4. Communication Information: Records of customer support interactions and inquiries.

3. How We Use Your Information

We use the collected information for the following purposes:

1. To provide, personalize, and improve our services.
2. To process transactions and manage your account.
3. To comply with regulatory requirements, including SEBI guidelines.
4. To send notifications, research updates, and promotional offers (only if you have opted-in).
5. To analyze and enhance Website performance and user experience.
6. To prevent fraud, security breaches, and ensure legal compliance.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

1. Regulatory Authorities: As required by SEBI or other legal entities.
2. Service Providers: Third-party vendors that assist with payment processing, analytics, and customer support.
3. Legal Compliance: When required by law, court orders, or to protect our rights and users.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

You are responsible for maintaining the confidentiality of your login credentials. We may retain your information for the duration permitted under applicable laws and as necessary to ensure seamless delivery of our services.

If you wish to delete your data or revoke your consent, you may email us at support@pheonixcapitalresearch.com with details of the specific data/consent and the extent of deletion or revocation requested. Please note that withdrawing your consent or requesting deletion may result in your inability to access certain features or services.

6. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance user experience, analyze traffic, and serve targeted content. You can manage your cookie preferences through your browser settings.

7. Your Rights and Choices

You have the following rights:

1. Access, update, or delete your personal information by contacting us.
2. Opt-out of marketing communications anytime.
3. Restrict or object to certain data processing activities.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any information.

9. Compliance with SEBI Regulations

As a SEBI-registered research analyst entity, we comply with applicable financial and data protection regulations. Our research services are provided with due diligence and in compliance with SEBI guidelines.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.